Privacy Policy

1. Introduction

Welcome to Entro ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal and business data. This Privacy Policy clarifies how we collect, use, and safeguard your information when you use our Point of Sale and ERP cloud services under the domain and associated subdomains of Entro.

2. Information We Collect

We collect the following types of information when you register and use our platform:

• Personal Data: Names, email addresses, and phone numbers of the business owners and staff members registered in the system.
• Business Data: Company names, tax identification numbers, addresses, supplier details, and customer registries necessary for your enterprise operations.
• Operational Data: Sales records, transaction logs, inventory counts, accounting records, payroll and attendance metrics.
• Technical Data: IP addresses, browser types, device identifiers, and system analytics gathered through standard web technologies and cookies.

3. How We Use Your Information

• To provide, maintain, and improve our cloud POS and ERP functionalities.
• To process transactions and send related notifications, including invoices and payslips.
• To provide customer support and respond to technical issues.
• To protect against fraudulent, unauthorized, or illegal activities.
• To perform internal system analytics and operational enhancements.

4. Data Sharing and Third Parties

Your data belongs solely to your organization. We will not sell, rent, or lease your business data to third parties. We may share necessary data with trusted cloud infrastructure providers (such as hosting and database services) strictly for the purpose of running the application. These providers are bound by strict confidentiality agreements.

5. Data Security

We implement enterprise-grade security practices, including data encryption in transit and at rest, secure authentication tokens, and strict role-based access control, to protect your business information from unauthorized access, alteration, or destruction. We regularly back up our databases to prevent data loss.

6. Your Data Rights

You have the right to access, modify, or delete the data stored in your company workspace. A super administrator from your account can manage these rights directly from the admin dashboard. In the event of account termination, we will permanently delete or anonymize your data upon your formal request.

7. Contact Us

If you have any further questions or concerns about these Privacy policies, please contact us at:

Email: info@entro.live
Phone: +94 77 070 2873
Address: B/91, 500 Housing Scheme, Puwakpitiya